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Privacy Policy

My Happier Life
Last updated: 12 November 2026

At My Happier Life (MHL), connecting people goes hand in hand with respecting their privacy. This page explains how we handle personal information when you contact us, work with us or take part in an MHL experience.

1. Who we are

My Happier Life is a business based in the Netherlands. We are responsible for the personal data described in this policy.

Questions or privacy requests: contact@myhappierlife.nl
KvK: 96499621

2. What information we use

Depending on how you interact with us, this may include:

  • Your name, business email, phone number, role and organisation.
  • Enquiry details, correspondence and information about a proposed team experience.
  • Booking, invoice and payment administration.
  • Event information needed to organise an experience, such as participant numbers and, where necessary, limited practical preferences.
  • Basic website information needed to operate and protect the site, and information processed through the enquiry form.

We ask for only the information we need and do not request health-related participant information. Please do not send medical diagnoses or other sensitive information through the enquiry form. Practical event arrangements can be discussed without unnecessary medical details.

3. Why we use it

We use personal data to:

  • Respond to enquiries and discuss possible experiences (legitimate interests in managing business enquiries, or steps toward an agreement where applicable).
  • Prepare, deliver and follow up on agreed events and services (contractual necessity where applicable and/or legitimate interests in managing our client relationship).
  • Handle invoicing, accounting and legal obligations (legal obligation and, where applicable, contract).
  • Keep our website secure and functioning (legitimate interests).
  • Send updates or marketing only when permitted by applicable law; where consent is required, we ask for it, and you can withdraw it at any time.

Providing information in an enquiry is optional, but without relevant contact or event details we may not be able to respond or provide a service. We do not automatically subscribe enquiry-form users to a newsletter.

4. Our enquiry form and service providers

We use trusted service providers to operate our website, manage enquiries and organise our experiences.

Our website is hosted by Cloudflare, and our online enquiry form is provided by Tally. We use Proton services for business email and secure file storage.

Where necessary, we may share relevant information with Expert Partners, venues or other suppliers involved in delivering an agreed experience.

We only share information needed for the relevant purpose and take appropriate measures to protect your personal data. Where personal data is transferred outside the European Economic Area, we ensure that applicable data protection requirements and safeguards are followed.

5. How long we keep information

We retain data only as long as needed, unless the law requires longer:

  • General enquiries: normally up to 12 months after the last meaningful contact.
  • Client and project correspondence: normally up to 2 years after the last engagement, unless needed longer for a legal matter.
  • Financial records: generally 7 years, as required for Dutch tax administration.
  • Temporary participant or logistical information: normally deleted within 30 days after the event, unless a justified longer period applies.

We may retain information longer where required by law or needed for a relevant dispute. Provider backup retention can differ from these periods.

6. Event photos and testimonials

We may invite participants or clients to share feedback or permit event photography. We will explain the intended use and use identifiable photos, quotes, names or logos publicly only with an appropriate legal basis and any permission required. Choosing not to be photographed will not prevent someone from taking part in an experience.

7. Your privacy rights

Under the GDPR, you may have the right to access, correct, delete, restrict or transfer your data, and to object to certain uses. You can also object to direct marketing. Where we rely on consent, you can withdraw it at any time. Contact contact@myhappierlife.nl to make a request. We respond within the applicable legal time limits, generally one month.

If you are unhappy with how we handle your information, you can complain to the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

We do not make solely automated decisions that have legal or similarly significant effects on individuals.

8. Cookies and changes to this policy

Our website includes an embedded Tally enquiry form. Embedded services may use cookies or similar technologies; see Tally’s privacy information. We may update this Privacy Policy when our activities or service providers change. The latest version will always appear here.

Contact: contact@myhappierlife.nl